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Microsoft Dynamics 365

Marketing

Microsoft Dynamics 365 Marketing

Personalize buyer experiences to increase demand

  • Orchestrate customer journeys based on prospect buying behavior and preferences to engage with the right message at the right time in the right channel.

  • Attract the right prospects by running targeted, multi-channel marketing campaigns with marketing automation capabilities.

  • Create campaign assets quickly with marketing automation features including configurable templates, reusable content blocks, and design tools. 

Align sales and marketing

  • Create a single view of prospects and unify data across contacts, leads, and customers.

  • Identify, target, and close top accounts with personalized, account-based content and nurture activities.

  • Increase productivity and improve coordination between marketing and sales with prebuilt workflows that automatically hand off sales-ready leads and drive follow-ups.

Make informed decisions

  • Improve marketing effectiveness with prebuilt dashboards and marketing analyzers.

  • Better understand customer needs by monitoring the customer journey and gathering information using surveys.

Grow with an adaptable platform

  • Enhance marketing campaigns and inform target segments with customer journey and segment APIs.

  • Adapt marketing to your needs using tools like no-code visual editors that simplify build-and-deploy processes for the web and mobile apps.

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